Front Desk Clerk/Night Auditor
Comfort Suites Comfort Suites Danville, KY Danville, KY Full-time Full-time $11 - $13 an hour $11 - $13 an hour 14 hours ago 14 hours ago 14 hours ago Job
Summary:
We are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Clerk/Night Auditor.
In this role, you will be responsible for providing exceptional guest service and ensuring the smooth operation of the front desk during the night shift.
Responsibilities:
- Greet and check-in guests, ensuring a warm and friendly welcome - Handle guest inquiries and provide accurate information about hotel facilities, services, and local attractions - Process guest payments and maintain accurate records of transactions - Assist with reservations, cancellations, and room assignments - Maintain a clean and organized front desk area - Handle guest complaints or issues in a professional and timely manner - Perform night audit duties, including reconciling daily transactions and preparing reports for management - Monitor security cameras and ensure the safety and security of guests and the property Requirements:
- Previous experience in a similar role or in the hospitality industry is preferred - Excellent customer service skills with a friendly and approachable demeanor - Strong communication skills, both verbal and written - Proficient in using phone systems, computer software, and other office equipment - Ability to multitask and prioritize tasks in a fast-paced environment - Detail-oriented with strong organizational skills - Ability to work independently with minimal supervision - If you have a passion for hospitality and enjoy providing exceptional service to guests, we would love to hear from you.
Note:
This job description is intended to provide an overview of the responsibilities and requirements of the position.
It is not all-inclusive and additional duties may be assigned.
Job Type:
Full-time Pay:
$11.
00 - $13.
00 per hour Schedule:
8 hour shift Evening shift Holidays Night shift Work setting:
In-person People with a criminal record are encouraged to apply Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
We are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Clerk/Night Auditor.
In this role, you will be responsible for providing exceptional guest service and ensuring the smooth operation of the front desk during the night shift.
Responsibilities:
- Greet and check-in guests, ensuring a warm and friendly welcome - Handle guest inquiries and provide accurate information about hotel facilities, services, and local attractions - Process guest payments and maintain accurate records of transactions - Assist with reservations, cancellations, and room assignments - Maintain a clean and organized front desk area - Handle guest complaints or issues in a professional and timely manner - Perform night audit duties, including reconciling daily transactions and preparing reports for management - Monitor security cameras and ensure the safety and security of guests and the property Requirements:
- Previous experience in a similar role or in the hospitality industry is preferred - Excellent customer service skills with a friendly and approachable demeanor - Strong communication skills, both verbal and written - Proficient in using phone systems, computer software, and other office equipment - Ability to multitask and prioritize tasks in a fast-paced environment - Detail-oriented with strong organizational skills - Ability to work independently with minimal supervision - If you have a passion for hospitality and enjoy providing exceptional service to guests, we would love to hear from you.
Note:
This job description is intended to provide an overview of the responsibilities and requirements of the position.
It is not all-inclusive and additional duties may be assigned.
Job Type:
Full-time Pay:
$11.
00 - $13.
00 per hour Schedule:
8 hour shift Evening shift Holidays Night shift Work setting:
In-person People with a criminal record are encouraged to apply Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
